Return & Exchange Policy

1. What is your return policy?
Regular-priced items may be returned or exchanged within 14 days of delivery.
Items must be returned unworn, unwashed, and in original condition with all tags attached. Items that are worn, damaged, or returned without their original tags will be sent back to the customer, and no refund, store credit, or exchange will be issued.
International orders outside the European Union are eligible for store credit or exchange only. Refunds to the original payment method are not available except where required by applicable law.

2. How do I start a return?
You can start your return or exchange through our return portal.
Once your request is approved, we will email you a prepaid return shipping label and return instructions.

Start a Return or Exchange Click Here

3. When will I receive my refund or store credit?
Once your return is received and inspected, your refund or store credit will be processed within 5 business days.
Eligible U.S. refunds will be issued to the original payment method. International orders outside the European Union are eligible for store credit or exchange only.
Original shipping charges, duties, taxes, customs fees, and return shipping costs are non-refundable.

4. Do you offer free return shipping?
Yes. We provide complimentary return shipping labels for eligible U.S. returns and exchanges.
International customers are responsible for all return shipping costs. We will provide a prepaid return shipping label, and the label cost will be deducted from the store credit or collected before an exchange is processed.

5. How do exchanges work?
Once your exchange request is approved, we will email you a prepaid return shipping label and return instructions.
Your replacement item will be shipped after we receive, inspect, and approve your return. Exchanges are subject to product availability.

6. How do international returns and exchanges work?
International orders outside the European Union may be returned within 14 days of delivery for store credit or exchange only.
To begin an international return or exchange, Click Here. Once approved, we will email you a prepaid return shipping label and return instructions.
International customers are responsible for all return shipping costs. The label cost will be deducted from the store credit or collected before an exchange is processed.
Eligible orders shipped to the European Union and applicable EFTA markets are handled in accordance with applicable consumer protection laws.

7. What items and charges are non-returnable or non-refundable?
•    Worn, washed, damaged, or altered items
•    Items returned without their original tags
•    Final sale or special promotional items
•    Original shipping charges
•    International return shipping charges
•    Duties, taxes, customs fees, and tariffs, except where otherwise required by applicable law